Published 30 January 2023
My name is Catherine and I am a Conciliation Officer at Anti-Discrimination NSW.
I have a legal background and I started my career as a solicitor. While I loved practising law, I quickly realised this wasn’t the role for me. I eventually moved into investigation and dispute resolution about 13 years ago and have been here ever since.
Prior to commencing my role with ADNSW, I worked within an Ombudsman scheme. The main focus of my role was to assist with the management of a team of Investigations Officers. I provided case management guidance, mentoring and training while also attending to escalated matters and managing stakeholder relationships
I love working with people from all walks of life and assisting others to resolve disputes.
I joined ADNSW in October 2022. I wanted to continue to utilise and develop my dispute resolution skills within an organisation whose core values and goals I was passionate about. When I saw the advertisement for the Conciliation Officer position, I immediately knew this was the role for me.
I have always had an interest in discrimination law and am passionate about equal rights for all. Having a family member with a disability has allowed me to gain valuable insight into the importance of organisations such as ADNSW. Ensuring people are given an opportunity to voice their concerns in a mutually respectful environment is vital.
As a Conciliation Officer I assist parties to resolve disputes. My role is varied and includes the review/investigation and conciliation of matters that fall within the scope of the Anti-Discrimination Act. Conciliation can take a variety of forms depending on the issues involved and the needs of the parties.
I like that each day is different and there is so much variety within my role; no two complaints or people are ever the same. I am constantly challenged and always feel like I am learning and growing. I love that I can assist to create an environment that allows parties to see an issue from another’s perspective and that this can ultimately lead to a matter resolving.
I have two young children who keep me extremely busy.
We are fortunate enough to be part of a wonderful local community, so we love taking part in local sports and activities with friends and family.
I love spending time outdoors and am extremely lucky to live close to some amazing bush walks. I have always loved to run and have more recently taken up trail running. I absolutely love animals and am always looking for another excuse to drag my family away on a farm stay holiday
31 Jan 2023
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.