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What we do

About us

What we do
Organisational structure
ADNSW Board
Guarantee of service
Feedback or complaints
What we do easy read
Word list
Our vision and purpose
Reports and submissions
Annual reports
Annual Report 2021-22
Annual Report 2020-21
Annual Report 2019-20
Annual Report 2018-19
Annual Report 2017-18
Annual Report 2016-17
Annual Report 2015-16
Annual Report 2014-15
Annual Report 2013-14
Annual Report 2012-13
Annual Report 2011-12
Annual Report 2010-11
Submissions
TEst
Agreements and partnerships
News
2022
A Day in the Life of Claire Assistant Community Engagement Officer
New President for Anti-Discrimination NSW
Race discrimination workshop well received by Arabic speaking community workers
Youth engaged at the Advocate for Children and Young People workshop
ADNSW participates in Vision Australia’s webinar on disability discrimination
ADNSW farewells Executive Manager
New agreement with NSW Ombudsman
A Day in the Life of Florencia Coordinator, Office Services
ADNSW to host webinar for LGBTQ+ parents
NSW Government responds to Parental Rights Bill
A Day in the Life of Priya Conciliation Officer
Job seekers, disability advocates and LGBTQ+ parents benefit from ADNSW information sessions
Government responds to Crimes Amendment (Display of Nazi Symbols) Bill
A Day in the Life of Jackie Manager Governance and Advice
ADNSW staff go rainbow for IDAHOBIT
A Day in the Life of Anna Enquiries and Liaison Officer
ADNSW welcomes new Executive Manager
Community engagement in action
ADNSW series: Workplace adjustments
Community workers young people and retirees – there’s something for everyone at ADNSW information sessions.
Five minutes with Adama Kamara, Deputy CEO, Refugee Council of Australia
A Day in the Life of Bernice, Assistant Policy Officer
Workplace adjustments series: A co-designed project to be proud of
A Day in the Life of Nina Enquiries and Liaison Officer
Five minutes with Isaiah Dawe, Founder and CEO, ID. Know Yourself
Celebrating NAIDOC Week
New campaign calls on all Australians to challenge racism
Good Service Mob – Community information and complaints forum
You're invited: Launch of Workplace Adjustments Series
Launch of Workplace Adjustments Series
ADNSW responds to parliamentary inquiry
ADNSW wears it purple
Five minutes with Eloise Brook, Health and Communications Manager, The Gender Centre
A Day in the Life of Courtney, Enquiries and Liaison Officer
Community engagement in action - August
Anti-Discrimination NSW launches podcasts and videos as part of new Workplace Adjustments Series
Celebrating R U OK? Day
ADNSW visits LawAccess NSW
Egg and spoon races, tunnel ball and the Nut Bush - all in a day's work at ADNSW
A Day in the Life of Jade, Communications Officer
Five minutes with Amanda Neirinckx, Manager, Department of Planning and Environment
Australian Council of Human Rights Authorities Communique October 2022
Good Service Mob – November Community information and complaints forum
ADNSW Board members reappointed
Celebrating carers at the Carers Day Out
ADNSW Enquiries Line resumes taking live calls
ADNSW attends Inaugural Multicultural Community Engagement Conference
Five minutes with carers Kim Tyson and Levina Pham
A Day in the Life of Tory Conciliation Officer
New resources to help multicultural communities recognise and report discrimination
ADNSW Annual Report 2021-22 now available
Five minutes with Leigh Jacobson, Train Guard, Transport for NSW
A Day in the Life of Kate Executive Support Officer
IDPwD 2022 online forum: Not all disabilities are visible
ADNSW attends Human Rights Awards
ADNSW partners with Corrective Services to deliver new community hub
ADNSW to close over Christmas and New Year
Five minutes with Michelle Duong, Growth Marketing Manager, batyr
A Day in the Life of Karyn Manager, Enquiries and Conciliation
2021 
Vaccine passports
ADNSW and Disability Employee Network Leaders co-designed a workshop on reasonable adjustments in employment
Anti-Discrimination NSW launches new website and urges individuals to lodge a complaint if they experience discrimination
A Day in the Life of Afrah Communications Officer
​If you can't wear a face mask and have been treated unfairly, contact ADNSW
ADNSW Beta website is now open for public testing!
Research Officer Katherine takes you behind the scenes
​A Day in the Life of Shabnam, Community Engagement Officer
​A Day in the Life of Nora, Enquiries and Liaison Officer
​Anti-Discrimination NSW condemns racial hatred letters sent to Sydney councillors
​Farewell to UTS student Laura
Eligibility for Regional Seniors Travel Card not covered by NSW anti-discrimination legislation
​The Job Maker Hiring Credit Scheme in NSW
Administration Support Officer Tracie takes you behind the scenes
Carers benefit from online education session on their rights at work
ADNSW celebrates R U OK Day
ADNSW’s disability discrimination webinar for advocates to be held in October
A Day in the Life of Chloe Acting Manager, Community Engagement
Youth workers learn about ADNSW services to improve assistance for younger Australians
What’s important to know if you experience discrimination or vilification online because of your race
ADNSW engages with Chinese speaking community to understand their experiences of race discrimination
A Day in the Life of Narelle Assistant Community Engagement Officer Aboriginal and Torres Strait Islander Outreach team
ADNSW engages Korean members from CASS to hear their experiences of race discrimination
Disability discrimination webinar well received by disability advocates and organisations
Australian Council of Human Rights Authorities - Statement of support
President of Anti-Discrimination NSW Farewell message
ADNSW launches new online forms
Anti-Discrimination NSW releases Annual Report 2020-21
A Day in the Life of Gillian Communications Officer
Dress for Success attendees are informed about ADNSW services at information session
ADNSW holds discussions about race discrimination with the Indian community
A Day in the Life of Julia, Enquiries and Liaison Officer
2020
​Understanding the barriers to employment for people with disability
​Reports of venues in regional NSW refusing entry to Sydney residents
There’s a difference between hate speech and comedy
We need responsible and ethical reporting in the time of COVID-19
Inquiry into the Anti-Discrimination Amendment (Complaint Handling) Bill 2020
Black lives matter in our country too
43 years on, the Anti-Discrimination Act has never been more important
Australian Council of Human Rights Authorities Statement - April 2020
Anti-Discrimination NSW unveils new branding
Anti-Discrimination NSW returns to YABUN 2020​
15 years strong, the Good Service Mob starts 2020 in Bathurst
​Anti-Discrimination NSW calls for solidarity and compassion amid rising reports of coronavirus-related discrimination
New Board member joins the State’s anti-discrimination authority
2023
ADNSW attends Yabun
Report released: Improving crisis communications to culturally and linguistically diverse communities
Five minutes with Mandi Barnao, Program Manager, Transport for NSW
A Day in the Life of Catherine Conciliation Officer
Race discrimination discussion and information session for pacific communities
ADNSW staff take part in accidental counsellor training
ADNSW staff learn how to better support trans and gender diverse people
ADNSW attends Fair Day – part of Sydney WorldPride
ADNSW Executive Manager nominated for Human Rights Medal
ADNSW Submission: Review into Technology Assisted Voting
Five minutes with Kerry Chin, Sydney WorldPride Rainbow Champion
A Day in the Life of Debbie Manager, Communications and Engagement
Hello from the Sydney WorldPride Human Rights Conference!
ACHRA Communique – February 2023
History
Privacy statement

Discrimination

What is discrimination
Types of discrimination
Direct and indirect discrimination
Disability discrimination
Race discrimination
Sex discrimination
Pregnancy and breastfeeding discrimination
Age discrimination
Carers discrimination
Homosexual discrimination
Transgender discrimination
Marital or domestic status discrimination
Infectious diseases discrimination
Sexual harassment
Vilification
Racial vilification
Homosexual vilification
Transgender vilification
HIV/AIDS vilification
Victimisation
Your rights during COVID-19

Complaints

How to make a complaint
Tips for writing a complaint
How we handle complaints
Do you have a valid discrimination complaint?
Conciliation conferences
Complaint case studies
Disability discrimination case studies
Retail store refuses entry to people not wearing face mask
Change in social housing arrangements after hospital stay
Carer banned from attending place of work
Not rostered to work over the 2020 Christmas period
Negative comments about hearing loss and equipment not provided
Worker with physical disability denied shorter shifts
School had no-crutches policy
Miscommunication on support services
Lack of support for hearing impaired students
Staff disrespectful to man with psychological disability
Pedestrian crossing altered making it more difficult to navigate
School-aged boy with disability banned from out of school care
Refused lease because of toilet access
Membership application rejected
Unfair treatment at sporting event
Amputee refused drinks
Use of bookstore goods lift denied to man with cerebral palsy
Man’s mental health medication causes missed property inspection
Bathroom modifications to fit walking frame rejected by housing provider
No access at local club for member on her mobility scooter
No access at local club for member on her mobility scooter
Public library removes access to all quiet spaces
Refused service despite having medical exemption for face mask
Correctional facility is unprepared for inmate requiring a wheelchair
Terminated from work after cancer treatment
Registered nurse unfairly dismissed due to skin allergy
Woman with autism intimidated by fellow tenants and lease terminated
Rare disease is absent from list in life insurance policy
Man with assistance dog told he could not go on hiking retreat
Mother lodges complaint on behalf of son after rental revoked
Request to move roles declined
Customers with disability unable to purchase concert tickets online
Mature age apprentice’s employment terminated after report of bullying
Man with assistance dog told to sit outside at cafe
Signature affected by Multiple Sclerosis
Race discrimination case studies
Dismissed after complaint about racist comments
Gym trainer leaves job after racist comments
Racially abused at work
Asked to provide proof of English proficiency
Denied entry to hotel due to race
Told to go home to own country
Barred from hotel
Tenant claims racial discrimination by housing
Certificate of Aboriginality required
Refused housing
Man makes racist comments to a woman at a club
Served last at golf club
Australian visa considered insufficient form of identification for phone plan
Inappropriate remarks about ethnicity and religious identity
Job offer withdrawn because woman wears hijab
Served last at bank
Targeted because of race when buying in bulk at supermarket
Religious headwear doesn’t comply with school uniform policy
Chinese man asked how to pronounce Asian surname
Pregnancy and breastfeeding discrimination case studies
Carers discrimination case studies
Sex discrimination case studies
Homosexual discrimination case studies
Age discrimination case studies
Vilification case studies
Marital / domestic status discrimination case studies
Transgender discrimination case studies
Victimisation case studies
Infectious disease discrimination case studies
Sexual harassment case studies
Translated complaint forms

Organisations & community groups

Your rights and responsibilities as an employer
Exemptions and certifications
Current exemptions
Current certifications
Volunteers and voluntary organisations
Service providers
Small business
Community
Community incidents
Strategies for community workers
Aboriginal and Torres Strait Islander Service
Information sessions and events

Tools & resources

Fact sheets
Easy read resources
Equal Time newsletter
General social media toolkit
COVID-19 social media toolkit
Videos
Community language videos
Podcasts
Workplace Adjustments Series

Need help?

Call us - 1800 670 812
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Community languages
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Bengali
Chinese Simplified
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Dari
Dinka
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Hindi
Bahasa Indonesian
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Kirundi
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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

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